PayPal is the preferred method of payment. You may
also mail your payment using a Money Order or Cashiers Check payable to:
Star Trend, Inc.
SPECIAL ORDER
If you
are a distributor of motorcycle accessories interested in selling our
product(s) please contact sales@star-trend.com
SHIPPING
We
ship all products United
States Postal Service Priority Mail with Insurance. All products are
in-stock and ready for immediate shipping unless marked out-of-stock.
If
you receive a damaged package, please call the respective shipping company's
Customer Service for assistance (United States Postal Service at
1-800-275-8777, Fed-Ex Ground at 1-800-762-3725 or UPS at
1-800-742-5877). All shipping related claims must be made by the consumer
against the providing carrier. It is recommended that you inspect your
package thoroughly when it arrives and refuse the package if you find any
damage.
RETURNS
All
products, unless otherwise noted, have a 30-day customer satisfaction
guarantee return period from the date the product was shipped. To return
a product, the customer must first receive a Return Merchandise Authorization
or RMA number, which can be obtained via email by contacting sales@star-trend.com. The RMA number will be valid for 15 days after
issued and must be clearly written on the outside of the package. All
returned products must be 100% complete in all the original packaging, in
resalable condition, and include any instruction manuals, warranty cards, and
any other accessories in the original packaging. We will not accept any
non-defective products in used condition. It is recommended that a
traceable carrier be used when returning product(s). The customer is
responsible for all return shipping charges. In the event that an
item is no longer available, we will replace it with a comparable item of equal
or greater value. A 20% restocking fee will be applied to ALL returns for
refunds.
This site and all contents copyright 2003-2013 Star Trend, Inc. All rights reserved. The Star Trend, Inc. Motorcycle Fender Eliminator is covered by one or more patented applications.